USB Mass Storage Driver - Windows 10 Service. Driver Intel Graphics 4600 Windows 10 more. USB Mass Storage Class Driver by Microsoft Corporation. This service also exists in Windows 7, 8 and Vista. Download the latest drivers for your HP USB Mass Storage Device to keep your Computer up-to-date.
My computer has two operating systems (Duel Boot) Windows 7 and Windows 10, there are no errors or problems with Windows 7. Windows 10 is also working fine except for the problem I'm having with an external hard drive connected to any of the USB 3 ports, the error when connected says the 'USB device is not recognised' and has malfunctioned.
In device manager the yellow exclamation mark is next to this device showing a code 10. USB flash drives will work OK with these ports. My Mother Board (Asus P8Z68 DELUXE) does not support windows 10 so downloading the drivers I need (chipset, USB 3) from the manufacturers website is not an option so I have to rely on Microsoft drivers. I have unistalled and reinstalled this device and tried auto updating the drivers but it says I already have the best driver installed. For now I have my external drive connected to a USB 2 port which works fine but transferring gigabytes of data takes much longer to do. A solution to this problem would be appreciated. Hi, Thank you for posting your question in the Microsoft Community.