Hi Richard, Thank you for posting your query in Microsoft Community. I understand your concern and will assist you to resolve this issue. • When exactly are you getting this error message? • From where are you trying to uninstall the driver?
• What happens when you try to uninstall the driver? Try to uninstall the drivers from the safe mode and check it if helps. Refer the link below to login to safe mode. Hope this helps.
If the issue remains unresolved, please get back to us and we would be happy to help. Hi Richard, Thank you for the update and the response.
We are sorry for the inconvenience caused. Hp Printer Driver Won T Install Windows 10 on this page. This error can be caused by the scanner being turned off or physically disconnected, the scanner being locked, or the driver not being installed correctly. Please follow the below methods and check if it helps, Method 1: Run the Hardware and Devices Troubleshooter. Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with the Bluetooth adapter.
Refer these steps: • Press Windows key +X, select Control panel. • Change the view by option on the top right to Large icons. • Click on troubleshooting and click on the view all option on the left panel. • Run the Hardware and devices troubleshooter. • Restart your computer and check if the issue is resolved.
Method 2: Compatibility mode Install drivers in compatibility mode and check For the Brothers printer you may try installing the drivers in compatibility mode to make sure that the drivers are installed properly. Please follow the steps below for more information: Right click on the setup file of the driver and select Properties. • Select Compatibility Tab. • Place a check mark next to Run this program in Compatibility mode and select the operating system accordingly from the drop down list. • Click OK and run the setup. Please refer the below link for the same Reply us if you have further queries we will be glad to assist you.