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I have a recently purchased ASUS laptop as mentioned in title, and there seems to be issue after issue. As mentioned in a previous thread, I had problems with my sound card popping a crackling. After updating my BIOS drivers, this fixed the problem. Now I have a new problem. Since updating the BIOS drivers, I've noticed that my battery icon shows an 'x' on the battery and says 'no Battery Is Detected' on mouseover.
If I turn the computer off, disconnect the AC and try and turn it on again, it wont turn on at all. I have tried going into Device Manager and uninstalling the two drivers under Battery and then reinstalling them, but this hasn't worked. I have seen solutions online that involve removing the battery and then adding it back, but the laptop I have appears to have a non removable, built in battery. I have also tried uninstalling the 'Microsoft acpi-compliant control method battery' and 'Mirosoft AC adaptor' drivers, then restarting the computer. Ml 1865w Driver Windows 10. This worked to redetect the battery, but ONLY until the next computer restart, when the problem resurfaced. What other options are available to me? The laptop not being able to turn on from the battery is a hardware issue.