Sony Drivers For Windows 10 Bcm20702 Driver Windows 10. here. I've got an Arduino Mega 2560, and am running Windows 10 Pro 64 bit. From other forum posts, I was able to find troubleshooting steps, but none of them worked. * It shows up as an unknown device in device manager * Under device details, the hardware IDs shows USB DEVICE_DESCRIPTOR_FAILURE * Searching for driver automatically does nothing * manually pointing to the C: Program Files (x86) Arduino drivers folder to install the driver gives the following error: 'The folder you specified doesn't contain a compatible software driver for your device. If the folder contains a driver, make sure it is designed to work with Windows for x64 based systems' * Arduino is not an option in selecting a driver from installed manufacturer drivers, even though when I installed arduino ide it prompted me to install the serial usb driver.